FAQ

What is your warranty/returns policy?

You may view our warranty and return policy

 

When will my order be shipped?

Orders typically leave our warehouse in 3 to 5 business days, though we strive to ship orders within 48 hours.  

 

How will my order ship?

All domestic orders are carried by the U.S. Postal Service or FedEx.

 

How long will it take to receive my order?

Domestic shipping times average 7-10 business days after we recieve your payment. 

We can not guarantee international shipping times, it often takes 6-8 weeks after we ship your order.

 

There was an error with the items I recieved. What can I do?

For any issues, including (but not limited to) missing items, incorrect items, or empty seed packets, please email our Customer Care Team at seeds@rareseeds.com. We will correct the issue right away. 

 

Do you ship internationally?

You may view our international shipping policy

 

Why am I being charged Sales Tax, I wasn't before?

Please read about Why we are charging sales tax and how to get exemptions

Can't find what you are looking for?

Please email our Customer Care Team with any questions, concerns, or issues! We will happily work to provide the assistance you need.

Customer Care folks are available Monday through Friday, 8 am to 4 pm CDT. If we miss you, we will reach out as soon as we are able.

Email us: seeds@rareseeds.com

Write, or come on by!

2278 Baker Creek Road

Mansfield, MO 65704

Write Us