What is your warranty/returns policy?
You may view our warranty and return policy
When will my order be shipped?
Orders typically leave our warehouse in 3 to 5 business days, though we strive to ship orders within 48 hours.
How will my order ship?
All domestic orders are carried by the U.S. Postal Service.
How long will it take to receive my order?
Domestic shipping times average 7-10 business days after we receive your payment.
We can not guarantee international shipping times, it often takes 6-8 weeks after we ship your order.
There was an error with the items I received. What can I do?
For any issues, including (but not limited to) missing items, incorrect items, or empty seed packets, please email our Customer Care Team at [email protected]. We will correct the issue right away.
Do you ship internationally?
You may view our international shipping policy
Why am I being charged Sales Tax, I wasn't before?
Please read about Why we are charging sales tax and how to get exemptions
Can't find what you are looking for?
Please email our Customer Care Team with any questions, concerns, or issues! We will happily work to provide the assistance you need.
Customer Care folks are available Monday through Friday, 8 am to 4 pm CDT. If we miss you, we will reach out as soon as we are able.
Email us: [email protected]
Write, or come on by!
2278 Baker Creek Road
Mansfield, MO 65704