What is your warranty/returns policy?

You may view our warranty and return policy

 

When will my order be shipped?

Orders typically leave our warehouse in 3 to 5 business days, though we strive to ship orders within 48 hours.  

 

How will my order ship?

All domestic orders are carried by the U.S. Postal Service.

 

How long will it take to receive my order?

Domestic shipping times average 7-10 business days after we receive your payment. 

We can not guarantee international shipping times, it often takes 6-8 weeks after we ship your order.

 

There was an error with the items I received. What can I do?

For any issues, including (but not limited to) missing items, incorrect items, or empty seed packets, please email our Customer Care Team at [email protected] We will correct the issue right away. 

 

Do you ship internationally?

You may view our international shipping policy

 

Why am I being charged Sales Tax, I wasn't before?

Please read about Why we are charging sales tax and how to get exemptions