Ordering info


Order Online In Our Secure Web Store!

It is Safe and Easy!

We ship internationally and we ship all year!

We include a Free gift seed packet with all orders! (our choice)

* We are now offering FREE regular shipping on all North American orders (U.S., Canada and Mexico)!


Notice: We are no longer able to change orders once they have been placed, due to multiple people and departments that work to finish each order.


Or you can still order the old way . . .  By Mail or FAX:

When ordering by mail or fax, cut the order form out of the catalog and fill it out or write your order on a sheet of paper with your name, address and phone number. Please include item numbers on seed orders. They are listed right after the variety name, e.g. Roma tomato is #TM110. If you are ordering a bulk item, add a B after the item number.  This will help us get your order to you quickly.

Mail Orders: Send the order with your payment to:

Baker Creek Heirloom Seed Co.
2278 Baker Creek Road
Mansfield, MO 65704

FAX Orders: Use the following number, and either send separate payment to the address at left or include credit card information on the order form.

FAX (417) 924-8887


We have limited phone lines and are no longer taking orders by phone, 417-924-8917. Please mail, fax or place your order online. You’re welcome to call if you have questions, have trouble online or need help.

(Note: Please retain the order number that the
Customer Care Specialist gives you for future reference.)


Other Important Ordering Information:

Payment Methods:

We accept Checks, Money Orders, VISA, Mastercard, Discover, American Express, and Cash in both U.S. and international funds (If mailing/faxing your order and paying by credit card, please write card number, 3 digit number on back of card, and expiration date on your order.) as well as Paypal (when ordering online).

Note: Orders cannot be shipped until payment has been received by Baker Creek.



Business Hours:

Customer Care Center for questions or help: 8am to 4pm CST, Monday through Friday, except during our busy ordering season. During that time, phone hours do not start until 10 am so that we can enter mail orders. Closed weekends and holidays.

Seed Store: 8am to 5pm CST, Sunday through Friday (9am on Sunday). Closed Saturday and holidays.  We have a festival on the first Sunday of the month March through October.  Store hours on those day will be 10am to 5pm.



*USA, Canada and Mexico Postage and Handling

We are now offering FREE regular shipping on all North American orders (U.S., Canada and Mexico)! (All items & large bulk orders are included in this flat rate) We ship seeds year-round.



Notice: We are no longer able to change orders once they have been placed, due to multiple people and departments that work to finish each order. Orders are printed shortly after we receive them, and go into the fulfillment stage. If we happen to be out of an item, we will send you a refund unless we are planning to receive the item in the very near future.


Sales Tax:

  • California customers: Please add 8.00% for all products except gift certificates, and  vegetable and herb seeds, which are non-taxable.
  • Missouri customers: Please add sales tax  to all orders.  Effective 10-1-17, Vegetable and Herb seeds are 3.1%.  All other items are 6.1%, except for gift certificates, which are non-taxable.
  • Connecticut customers, please add 6.35% for all products except vegetable and herb seeds, which are non-taxable.
  • Florida customers: Please add 6.00% for products except vegetable and herb seeds, which are non-taxable.

  • Other geographic areas are not subject to sales tax.



International Customers

Shipping charge for international orders is 20% of the order, with a $5.00 minimum.  Processing of International orders may be delayed if your country requires additional documentation.  Once your order ships, it could take up to 3-4 weeks to arrive, which we have no control over, as it depends on how long it takes the order to clear customs in your country.  International customers are responsible for checking with their local customs office to see what is, and is not permitted to be shipped to their area.  We are not responsible, and cannot refund for seeds that are confiscated, destroyed, or returned by customs. You are also responsible for all taxes or customs your country may levy.  Due to shipping restrictions, Baker Creek Seed Collections are limited to USA customers only. 

We are unable to obtain phytosanitary certificates from the USDA at this time due to our seeds being untreated and untested.  The testing needed by a lot of countries requires a large amount of seed, which generally takes the entire lot sent to us by our growers, which means we would have none left to sell.

New Zealand customers: You need to email the Border Clearance services at nzimc@mpi.govt.nz with the list of seeds you want to purchase (with full scientific name genus and species) before you order to find out if the seeds are allowed in your area without a phytosanitary certificate.  http://www.mpi.govt.nz/importing/plants/seeds-for-sowing/steps-to-importing/

Australian customers: Check here http://agriculture.gov.au/import/goods/plant-products/seeds-for-sowing

Flower, garlic and onion bulbs, as well as live plants, cannot be shipped outside of the U.S.

For all countries outside of the U.S. except for Canada:

We're now using a shipping system with FedEx, and they only pick up from our warehouse on Tuesday and Friday.  They then transport the package to Chicago, and from there to their international hub in Sweden.  Once there, it is sorted and sent on to the destination country, where it is handed over to customs.  When customs releases the package, they give it to the local postal provider for delivery.  We have been told, in certain cases, tracking is not updated as having the parcel until it has cleared customs and turned over to the local post.  The tracking number we sent often will not show anything for 3-5 business days, but once it does, it can also be tracked through your local postal provider, in most cases all the way through the shipment.

For Canada:

We are shipping through a service where DHL picks the package up from our warehouse and carries the package to customs, where it is turned over to them.  When they release the package, it is given to Canada Post for delivery.



Average time to receive your order in the U.S. is between 7 to 10 days after receipt of your order with payment within the U.S..



Terms and Conditions

All orders are shipped by a service where DHL picks up the package and carries it to your local area, where they turn the package over to the  U.S. Postal Service for delivery.  We may ship by FedEx if the package is over a certain weight. Estimated time until shipping (amount of time between when you place your order and when it is shipped) is usually 3 to 5 business days, though it is our goal to ship orders within 48 hours.

Seeds are guaranteed to germinate at reasonable rates for two years from the date of purchase. Seeds are also guaranteed to grow true to type. Seed packets may be returned for only these reasons, and are only eligible for an exchange or refund up to the purchase price of the item. We are not responsible for return shipping costs. We are in no way responsible for crop failures, insects, disease, floods, drought, terrorism and acts of God.  Live plants are guaranteed for 30 days from when you receive them.

Merchandise is guaranteed to be free of defects. Any faulty or broken merchandise may be returned for a full refund or exchange up to 10 days from time of arrival. We are not responsible for return shipping costs.

We will never sell or give away your information. However, we may contact you at any time in the future.


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