Contact Us

Thank you for your interest in Baker Creek and our Rare Seeds® store. For further information please use the information below.

We want to hear from you

For more information, please complete the form below and we will be in touch as soon as possible.

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Frequently Asked

What Is Your Warranty/Returns Policy?

Baker Creek warrants that the seeds you buy from us will, when properly stored, planted, and cared for: (1) germinate at reasonable rates for two years from the date you buy them from us, and (2) grow true to type. Baker Creek disclaims all other warranties.

To request a replacement or a refund under the guarantee, start a request in our returns portal. Look up your order, tell us what happened, and choose a free reship or a refund. Nothing needs to be sent back.

What This Limited Warranty Does Not Cover

Seeds — This Limited Warranty does not cover damage to seeds caused by the failure to store them in a cool, dry, dark place. Baker Creek does not warrant how productive the plant that grows from a seed may be because this may be affected by variables outside our control, including weather, soil composition, light, and pests. This Limited Warranty also does not cover damage to seeds or plants caused by the gardener, weather, acts of God, people, or animals. Merchandise — This Limited Warranty does not cover damage to merchandise caused by attempts to modify or alter the product.

How Long This Limited Warranty Coverage Lasts

By placing an order, you acknowledge our 2 year limited warranty.

Contact Details

Get in touch with us through these contacts

For Questions Only

Phn: (417) 924-8917
(9:00am–4:00pm, Central)

seeds@rareseeds.com

Baker Creek Heirloom Seeds, Mansfield, MO

Monday – Friday 8:00am – 5:00pm

Petaluma Seed Bank, Petaluma, CA

Sunday – Wednesday 11:00am – 4:00pm